How we can help...
Our Student Advice centre is located in The Hub, within the Students' Union building and provides students with free and confidential advice related to education, housing, international and money issues.
Each of the website pages below contains a variety of information and advice about the various issues students may encounter surrounding each area. Our dedicated student advisors are also available for drop-in sessions and appointments to discuss particular issues students may be facing.
The Reading University Students' Union advice team give free and confidential advice in complete privacy.
Advice on housing law, moving out of Halls, finding a house and housemates, rental agreements and problems in the private sector.
Loans, sources of additional funding, managing your money, dealing with debts and consumer rights.
Exam survival, disabled students information, assessments, results appeals and extenuating circumstances.
Immigration and nationality advice, visa extensions and essential information about working in the UK during your studies.
Concerns regarding welfare, including health & wellbeing, personal safety & security, culture shock & homesickness and bullying & harassment.
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Still need help? Come in and see us
If you can’t find the information you need on our advice pages or have a specific issue you’d prefer to discuss in person why not drop by make an appointment with one of our Student Advisors.
Drop-in Sessions
During drop-in sessions you are able to see an advisor without a prior appointment and will be seen on a first come, first served basis.
Monday, Tuesday, Thursday and Friday 10.00am - 1.00pm
Wednesdays 2.00pm - 5.00pm
Drop-in sessions may be restricted to 20 minutes. If you require additional time, a further appointment can be made.
Please note: At busy times we may not be able to see anyone who arrives 20 minutes before the end of the drop-in session.
Please note: Our reduced opening hours during the quieter summer vacation period. As always, we will endeavour provide assistance as efficiently as possible.
Advice Via Email
If you are unable to attend a drop-in session we may be able to give advice through email. Please complete a Client Form and give details of your situation. State clearly the questions you would like answered and your email address.
If you have a visa enquiry please complete both sides of the client form.
Information Online
Alternatively visit rusu.co.uk/studentadvice for detailed information on immigration, housing, money, academic issues.
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Appointment sessions are restricted to 45 minutes. If a further appointment is required, your Student Advisor will discuss this with you during your appointment.
To make an appointment call 0118 378 4100 or visit The Hub Reception where a member of the Reception staff will be able to make an appointment for you.
Please note: If you require immigration advice, you will be asked to attend a drop-in session in the first instance. The Duty Advisor will assess your case during this time and either provide the relevant immigration advice or make you a further appointment.
Visa Assistance
Students who need to extend their Tier 4 visa during the summer should attend Visa Workshops, held every Wednesday afternoon in the HumSS Building.
Tier 4 application forms will not be checked until the University has issued a CAS.
Alternatively refer to rusu.co.uk/studentadvice for detailed information on immigration, housing, money, academic issues
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