Whether you are an undergraduate or postgraduate, from UK or overseas,
straight out of college or returning to study, we can provide advice
services tailored to meet your specific needs and help guide you
through any problems.
The Advice Service is free, confidential, non-judgemental, independent
and non-discriminatory. No Information will be shared with the
University of Reading or anyone else without your permission.
For the latest information from the University of Reading about
coronavirus, please check out the
University of Reading Essentials page.
The Advice Service is currently operating a virtual service, whilst
the current pandemic situation persists. We are still supporting
students via email, phone or Teams. Please
complete our contact form. Thank you for your
Book an appointment through our online portal to arrange a chat
with one of our advisors.
Meet the team and read through our policies and FAQs.
The RUSU Welfare Directory provides contact details for a variety
of organisations and support within, and external to, the
University of Reading.
We want you to get the best out of your time at the University of
Reading, so if you are having academic problems or have concerns
about your relationship with the University, we are here to
support and advise you.
Information on finding suitable student accomodation, as well as
tips and tricks to make dealing with a multitude housing issues
Our Specialist Money Advisors are trained and experienced in
offering free, confidential, independent advice and information on
all money related matters.
Reading Borough Council Housing Enforcement are here to talk to
you and are working in partnership with the RUSU Advice Service in
running a regular drop-in service.
Services which operate within the Advice Service have separate sessions:
see their individual pages for further info on how and when to access
Following the current situation with the coronavirus (COVID-19), RUSU
staff have been asked to work for remotely for the foreseeable future.
This includes the staff within the Advice Service.
As a result, the Advice Service is unable to offer face-to-face
appointment or a drop-in service at the current time, but we are still
able to offer advice to students.
If you would like some support from the Advice Service then please
complete our Talk to us form. Alternatively, you can email the service on
Please be assured that an Adviser will get in touch with you as soon as
possible, and that we can still offer appointments via other methods (for
example, via telephone, Skype or Microsoft Teams).