The Advice Service is an impartial team of trained and experienced
advisers empowering students at the University of Reading to take
control of their circumstances for positive change. Our advice is
non-judgmental and aims to provide you with the information you need
to make an informed decision about the options available. We provide
free and confidential advice and representation on a range of issues
relating to student life. Our service is available for all students:
Undergraduate, Postgraduate Taught, Postgraduate Research, home or
international.
We are part of RUSU, completely independent of the University,
allowing us to support you without conflict of interest. Though
independent, our Advisers have good links with University departments
and services, and external organisations. This ensures that students
receive the best possible advice and support.
Below are some examples of areas that we are able to advise students
on:
-
Academic advice (i.e. academic appeals, extenuating circumstances,
academic misconduct, fitness to study/practice, complaints and
disciplinaries)
-
Housing advice (i.e. deposit disputes, problems with landlords, damp
& disrepair, leaving a tenancy agreement and tenant disputes)
-
Money advice (i.e. Student Finance, welfare benefits, budgeting,
utility bills, tax and financial hardship)
- Other advice (i.e. consumer issues, employment issues)
We deal with a wide range of issues so if you are unsure just get in
touch; if we can't help you, we'll direct you to the people who can.
For details about how to get in touch with us, please see our contact
information and opening times at the bottom of this page. However you
make contact, you will be allocated a specialist Adviser who will
support you and advise you in the way that works best for you. If you
come to the Advice Service in person, an adviser will meet with you in
a private space within the ARC in the RUSU building, where you can
discuss your situation or query confidentially.
Whether you are a first-time undergraduate, a fourth year postgraduate
or a mature student returning to study - we are here for you!