Meet The Team

Advice Service Manager Availability
Clare Lowe Monday, Tuesday, Wednesday and Friday, 08:45 – 16:30
Money Advisers Availability
Barbara Held Monday to Friday, 09:00 – 17:00
Susie Mellor Tuesday, Wednesday and Friday, 09:00 – 17:00
Housing Adviser Availability
Jane Taylor Monday to Friday, 09:00 - 17:00
Academic Advisers Availability
Jamie Robertson Monday to Friday, 09:00 – 17:00
Barbara Held Monday to Friday, 09:00 – 17:00
Kirsty Evans Monday to Friday, 09:00 – 17:00

Contact the Advice Service

Services which operate within the Advice Service have separate sessions: see their individual pages for further info on how and when to access them.

Following the current situation with the coronavirus (COVID-19), RUSU staff have been asked to work for remotely for the foreseeable future. This includes the staff within the Advice Service.

As a result, the Advice Service is unable to offer face-to-face appointment or a drop-in service at the current time, but we are still able to offer advice to students.

If you would like some support from the Advice Service then please complete our Talk to us form. Alternatively, you can email the service on

Please be assured that an Adviser will get in touch with you as soon as possible, and that we can still offer appointments via other methods (for example, via telephone, Skype or Microsoft Teams).