Reviewed May 2019
Those advising students have a general responsibility to:
- Maintain high standards of professional conduct by actively upholding this code at all times.
- Act in the best interests of the student within organisational, statutory, legal and ethical frameworks.
- Be sensitive to:
and seek appropriate guidance when these arise.
- ethical dilemmas and
- potential and present conflicts of interest
- Act in good faith, with fairness, consideration and objectivity.
- Make clear their role as advisers and their professional boundaries.
- Provide clients with all information required to make informed choices.
- Keep informed of changes in legislation, regulations and best practice in their fields of work.
- To recognise their own boundaries of competence and ethics and work within those at all times.
- Do nothing that may condone or encourage illegal actions.
- Do nothing that may jeopardise or bring into disrepute the reputation of the Advice, Representation and Campaigns Centre (ARC), RUSU or the University, or take any action that may in any way conflict with the ethics or stated policies of these organisations.
- Ensure that clients are as fully informed as possible of their rights and properly advised of the relevant procedures to achieve their objectives.
- Inform the client where a real or potential conflict of interests arises between adviser and client or between two or more clients and explain as fully as possible, the course of action to be taken.
- Consider the best interests of the client in making appropriate referrals to other advisers and agencies.