Service AIms

We aim to provide practical solutions to emotional issues in a relaxed and friendly environment.

We are members of a number of professional bodies including: AdviceUK, National Association of Student Money Advisers (NASMA), and National Homelessness Advice Service (NHAS). We work closely with other legal advice organisations and the University to provide a quality service.

The Advice Service has been awarded the Advice Quality Standard (AQS) since 2013. The AQS is awarded to organisations who give advice to members of the public on legal issues.

Our role is not to judge, but to empower our clients by explaining options, rights and responsibilities.

Contact the Advice Service

Appointments with the Advice Service by arrangement, or drop in without an appointment.

Services which operate within the Advice Service have separate sessions: see their individual pages for further info on how and when to access them.

Drop-in times for the Advice Service

Term Time
11:00 – 13:30 Monday & Tuesday
14:00 – 16:30 Wednesday
11:00 – 13:30 Thursday & Friday
Vacation Time
11:00 – 13:30 Monday & Thursday
14:00 – 16:30 Wednesday