We want you to get the best out of your time at the University of
Reading, so if you are having academic problems or have concerns about
your relationship with the University, we are here to support and
If you would like help with an academic issues we will be happy to
support you. The Advice Service is currently operating virtually, you
can contact us by
completing our contact form or by emailing
Tips on how best to prepare for exams at all stages of university
How to make a complaint to the University of Reading in regards to
teaching, facilities, and other aspects of university life.
Explanation of whether you have grounds to appeal exam results and
how to deal with that process.
If you have been assessed as having a disability or think that you
may have a disability you may be eligible for special arrangements
during exams and other assessed work.
Academic misconduct is when you fail to give other people credit
for their ideas. Either intentionally or unintentionally you are
taking advantage of someone else’s idea, work or knowledge.
If you have broken one or more of the University’s Regulations of
Conduct a penalty may be imposed by a member of staff or a
Committee of the University. There is a right of appeal against
this via University Procedures.
The University considers extenuating circumstances to be
unforeseeable or unpreventable circumstances that could have a
significant adverse effect on the academic performance of a
The Advice Service remains operating on a virtual basis. The core hours
for the Advice Service are between 10am and 4pm. Advice may not be
available outside of these hours.
If you would like to speak to an Adviser, then you can complete our online
form or email us at
firstname.lastname@example.org. A member of the Advice Team will get back to you as quickly as
possible, and can offer you advice via email, telephone or Teams in the
In addition, we are currently offering virtual drop-in advice session on a
Tuesday between 5-7pm and Friday between 10am-12:30pm. More information
can be found on
our Virtual Drop-in page.