Academic Advice

We want you to get the best out of your time at the University of Reading, so if you are having academic problems or have concerns about your relationship with the University, we are here to support and advise you.

If you need to speak to an adviser pop in to one of our drop-in sessions.

Preparing for Exams

Tips on how best to prepare for exams at all stages of university education.

Complaints to the University

How to make a complaint to the University of Reading in regards to teaching, facilities, and other aspects of university life.

Results Appeals

Explanation of whether you have grounds to appeal exam results and how to deal with that process.

Academic Support for Disabled Students

If you have been assessed as having a disability or think that you may have a disability you may be eligible for special arrangements during exams and other assessed work.

Academic Misconduct

Academic misconduct is when you fail to give other people credit for their ideas. Either intentionally or unintentionally you are taking advantage of someone else’s idea, work or knowledge.


If you have broken one or more of the University’s Regulations of Conduct a penalty may be imposed by a member of staff or a Committee of the University. There is a right of appeal against this via University Procedures.

Extenuating Circumstances

The University considers extenuating circumstances to be unforeseeable or unpreventable circumstances that could have a significant adverse effect on the academic performance of a student.

Contact the Advice Service

Appointments with the Advice Service by arrangement, or drop in without an appointment.

Services which operate within the Advice Service have separate sessions: see their individual pages for further info on how and when to access them.

Drop-in times for the Advice Service

Term Time
11:00 – 13:30 Monday & Tuesday
14:00 – 16:30 Wednesday
11:00 – 13:30 Thursday & Friday
Vacation Time
11:00 – 13:30 Monday & Thursday
14:00 – 16:30 Wednesday