Emergency Contact

Emergency Services
Tel: 999 or 112

For all emergencies requiring the Police, Ambulance, Fire Service or Coastguard.

Non-emergency Services
Tel: 101

For non-emergency contact with the Police.

Campus Security
General enquiries: 0118 378 7799
Reading Rape Support Centre (Trust House)
Berkshire NHS Crisis Team

Out of hours mental health emergency support.


Free, confidential 24 hour listening service.

National Debt Advice Line

Free confidential helpline for those dealing with debt.

National Domestic Violence Helpline

24 hour free helpline for women experiencing domestic violence.

Beat – UK Eating Disorders Charity

National Charity supporting individuals with eating disorders. Helpline is available 365 days a year from 15:00 – 22:00.


A national support charity for those with problem gambling.

Contact the Advice Service

Services which operate within the Advice Service have separate sessions: see their individual pages for further info on how and when to access them.

Following the current situation with the coronavirus (COVID-19), RUSU staff have been asked to work for remotely for the foreseeable future. This includes the staff within the Advice Service.

As a result, the Advice Service is unable to offer face-to-face appointment or a drop-in service at the current time, but we are still able to offer advice to students.

If you would like some support from the Advice Service then please complete our Talk to us form. Alternatively, you can email the service on advice@rusu.co.uk

Please be assured that an Adviser will get in touch with you as soon as possible, and that we can still offer appointments via other methods (for example, via telephone, Skype or Microsoft Teams).