Housing Advice

The Advice Service is currently operating a virtual service, whilst the current pandemic situation persists. We are still supporting students via email, phone or Teams. Please complete our contact form. Thank you for your understanding.

Wherever you choose to live, your accommodation is a very important part of your life as a student.

The RUSU Advice Service supports students with a wide range of accommodation issues including contracts, tenancy deposits, safety in your home, ending your tenancy and moving out.

Our Housing Advisers can also help if you are having problems with the property, your landlord or your housemates.

Please note that we cannot help students find specific accommodation but we do have useful information on who to contact, where to look and things to consider before signing your contract.

Information booklets

Housing Advice

Housing and COVID-19- Frequently Asked Questions

Our Housing Advisors have answered your questions and concerns about housing during the pandemic.

Coronavirus - implications on finanances and housing

A compilation of information about the effects of COVID-19 on students in regards to finance and housing.

RBC Housing Enforcement

Reading Borough Council Housing Enforcement are here to talk to you and are working in partnership with the RUSU Advice Service in running a regular drop-in service.

Finding accommodation

A guide to finding accommodation in university halls, private halls and other accommodation options.

How to get your tenancy deposit back

This Guide should be used by students in privately rented accommodation who have an Assured Shorthold Tenancy (AST) and are dissatisfied with deductions from their deposits.


This information leaflet relates to privately rented accommodation and sets out the responsibilities of landlords and tenants in relation to disrepair.


Damp is moisture which affects your house. It can damage the property and can have an impact on your health.

Moving out

Planning your move will help you to get back your deposit at the end of your tenancy.

Leaving Your Tenancy Early

Ending your tenancy agreement may not be easy, especially if the landlord does not agree. It is important that you end the agreement correctly.

Private rental

A guide to the UK private rental market.

Contact the Advice Service

The Advice Service remains operating on a virtual basis. The core hours for the Advice Service are between 10am and 4pm. Advice may not be available outside of these hours.

If you would like to speak to an Adviser, then you can complete our online form or email us at advice@rusu.co.uk. A member of the Advice Team will get back to you as quickly as possible, and can offer you advice via email, telephone or Teams in the first instance.

In addition, we are currently offering virtual drop-in advice session on a Tuesday between 5-7pm and Friday between 10am-12:30pm. More information can be found on our Virtual Drop-in page.