The Advice Service have become aware of an issue with their inbox
If you have or need to contact the Advice Service, please
complete our online form and we will make
sure that these messages are passed onto an appropriate adviser and
responded to as soon as possible. We apologise for any inconvenience
whilst we rectify this situation.
The Advice Service is currently operating a virtual service, whilst
the current pandemic situation persists. We are still supporting
students via email, phone or Teams. Please
complete our contact form. Thank you for your
Wherever you choose to live, your accommodation is a very important
part of your life as a student.
The RUSU Advice Service supports students with a wide range of
accommodation issues including contracts, tenancy deposits, safety in
your home, ending your tenancy and moving out.
Our Housing Advisers can also help if you are having problems with the
property, your landlord or your housemates.
Please note that we cannot help students find specific accommodation
but we do have useful information on who to contact, where to look and
things to consider before signing your contract.
Our Housing Advisors have answered your questions and concerns
about housing during the pandemic.
A compilation of information about the effects of COVID-19 on
students in regards to finance and housing.
Reading Borough Council Housing Enforcement are here to talk to
you and are working in partnership with the RUSU Advice Service in
running a regular drop-in service.
A guide to finding accommodation in university halls, private
halls and other accommodation options.
This Guide should be used by students in privately rented
accommodation who have an Assured Shorthold Tenancy (AST) and are
dissatisfied with deductions from their deposits.
There are various issues to consider whilst living in rented
accommodation. These may include cost of renting, managing bills
and your budget, and dealing with repairs.
This information leaflet relates to privately rented accommodation
and sets out the responsibilities of landlords and tenants in
relation to disrepair.
Damp is moisture which affects your house. It can damage the
property and can have an impact on your health.
Planning your move will help you to get back your deposit at the
end of your tenancy.
Ending your tenancy agreement may not be easy, especially if the
landlord does not agree. It is important that you end the
Services which operate within the Advice Service have separate sessions:
see their individual pages for further info on how and when to access
Following the current situation with the coronavirus (COVID-19), RUSU
staff have been asked to work for remotely for the foreseeable future.
This includes the staff within the Advice Service.
As a result, the Advice Service is unable to offer face-to-face
appointment or a drop-in service at the current time, but we are still
able to offer advice to students.
If you would like some support from the Advice Service then please
complete our Talk to us form. Alternatively, you can email the service on
Please be assured that an Adviser will get in touch with you as soon as
possible, and that we can still offer appointments via other methods (for
example, via telephone, Skype or Microsoft Teams).