Reading Borough Council Housing Enforcement

Reading Private Sector Housing logo

Reading Borough Council Housing Enforcement are working in partnership with the RUSU Advice Service. The Housing Enforcement Team believe that all tenants deserve ‘quiet enjoyment of their home’ and are looking to help students who may need professional help enforce against poor conditions in their properties and rogue landlords.

RBC Housing Enforcement deal with a variety of issues:

  • Disrepair and hazards in privately rented properties e.g. damp and mould, electrical issues, no hot water, fire alarms in disrepair where the landlord has not taken action.
  • Issues regarding pest activity e.g. rats, cockroaches.
  • Unfair Terms in Contracts
  • Misleading Statements/Actions
  • Harassment and aggressive practices

If you wish to find out more information, visit their webpage at the Reading Borough Council website.

Contact us

Contact the Advice Service

Services which operate within the Advice Service have separate sessions: see their individual pages for further info on how and when to access them.

Following the current situation with the coronavirus (COVID-19), RUSU staff have been asked to work for remotely for the foreseeable future. This includes the staff within the Advice Service.

As a result, the Advice Service is unable to offer face-to-face appointment or a drop-in service at the current time, but we are still able to offer advice to students.

If you would like some support from the Advice Service then please complete our Talk to us form. Alternatively, you can email the service on advice@rusu.co.uk

Please be assured that an Adviser will get in touch with you as soon as possible, and that we can still offer appointments via other methods (for example, via telephone, Skype or Microsoft Teams).