Reading Borough Council Housing Enforcement

Information regarding leaving or starting tenancies when there is an issue with Covid
Reading Private Sector Housing logo

Reading Borough Council Housing Enforcement are working in partnership with the RUSU Advice Service. The Housing Enforcement Team believe that all tenants deserve ‘quiet enjoyment of their home’ and are looking to help students who may need professional help enforce against poor conditions in their properties and rogue landlords.

RBC Housing Enforcement deal with a variety of issues:

  • Disrepair and hazards in privately rented properties e.g. damp and mould, electrical issues, no hot water, fire alarms in disrepair where the landlord has not taken action.
  • Issues regarding pest activity e.g. rats, cockroaches.
  • Unfair Terms in Contracts
  • Misleading Statements/Actions
  • Harassment and aggressive practices

If you wish to find out more information, visit their webpage at the Reading Borough Council website.

Contact us

Telephone: 0118 937 3787

Contact the Advice Service

The Advice Service remains operating on a virtual basis. The core hours for the Advice Service are between 10am and 4pm. Advice may not be available outside of these hours.

If you would like to speak to an Adviser, then you can complete our online form or email us at advice@rusu.co.uk. A member of the Advice Team will get back to you as quickly as possible, and can offer you advice via email, telephone or Teams in the first instance.

In addition, we are currently offering virtual drop-in advice session on a Tuesday between 5-7pm and Friday between 10am-12:30pm. More information can be found on our Virtual Drop-in page.