It is likely that you paid a tenancy deposit (also called a security or damage deposit) before you moved into the property. This is held by the landlord (or agency) during the tenancy. Watch the video below and learn more about deposits:
Getting your deposit back at the end of the tenancy depends on how you look after the property during your tenancy and whether or not the landlord has protected the deposit in a Tenancy Deposit Protection Scheme.
In most student houses, if you have an Assured Shorthold Tenancy, your security deposit must be protected in one of three government approved schemes:
Within 30 days of receiving your deposit, the landlord or agent must:
- Register the deposit with a Tenancy Deposit Scheme (TDS) and
- Provide you with clear information (“the prescribed information”) about the scheme
- Read more on deposits here
If your landlord does NOT tell you which scheme your deposit is being held in and give you the prescribed information, you can contact the schemes directly. There is also a useful link on the Shelter website where you can check if your deposit is protected:
If you look after the property and don’t cause damage, you should get the deposit back at the end of the tenancy.
You can protect yourself against unfair deductions by making sure an inventory is completed by the landlord when you move in.
The landlord can make reasonable deductions from your deposit at the end of the tenancy for:
- Unpaid rent
If you and the landlord cannot agree over the return of the deposit when you move out, you can use the free Alternative Dispute Resolution Service provided by the tenancy deposit protection scheme.
The rules surrounding deposit protection are complex. If your landlord hasn’t protected your deposit or followed the legislation, you should always seek advice. A court can order the deposit to be protected in a scheme and may award financial compensation. For further information or advice, email firstname.lastname@example.org or call 0118 378 4100.