The Advice Service have become aware of an issue with their inbox
If you have or need to contact the Advice Service, please
complete our online form and we will make
sure that these messages are passed onto an appropriate adviser and
responded to as soon as possible. We apologise for any inconvenience
whilst we rectify this situation.
The Advice Service is currently operating a virtual service, whilst
the current pandemic situation persists. We are still supporting
students via email, phone or Teams. Please
complete our contact form. Thank you for your
Our Specialist Money Advisors are trained and experienced in offering
free, confidential, independent advice and information on all money
related matters including:
RUSU Money Advisors have provided a short timeline of key dates
for you to be aware of for the academic year 2020/21.
Advice for finalists on how to manage your finances, including
council tax, student loans and housing deposits.
A compilation of information about the effects of COVID-19 on
students in regards to finance and housing.
Whether you are a continuing student or about to start your time
at university complete our easy to answer survey to find out
possible funding sources are available to you.
This factsheet will give guidance to students who are living on a
National Insurance is a system where all employers and workers pay
towards specific state benefits. It pays for the NHS, unemployment
benefit, sickness and disability allowances and the state pension.
Income tax is exactly what it says on the tin; tax on your income.
It is calculated based on the amount of income you have earned.
Council Tax is a local tax on a residential property based on the
property's value. The money goes towards local community services
such as, Police and Fire Authorities, waste collection, parks and
This information leaflet outlines some of the financial
implications if you withdraw or suspend from the University of
The University’s Student Financial Support Team has produced a series
of leaflets with useful information for students, which can be found
Whether you are feeling worried about if you have enough money to
meet your basic needs, struggling to manage your student loan or
have found yourself in debt, it is important to speak to someone.
Dealing with money problems can be worrying and stressful. If you
are worried about getting into debt or have outstanding debt, it
is important not to ignore it.
Services which operate within the Advice Service have separate sessions:
see their individual pages for further info on how and when to access
Following the current situation with the coronavirus (COVID-19), RUSU
staff have been asked to work for remotely for the foreseeable future.
This includes the staff within the Advice Service.
As a result, the Advice Service is unable to offer face-to-face
appointment or a drop-in service at the current time, but we are still
able to offer advice to students.
If you would like some support from the Advice Service then please
complete our Talk to us form. Alternatively, you can email the service on
Please be assured that an Adviser will get in touch with you as soon as
possible, and that we can still offer appointments via other methods (for
example, via telephone, Skype or Microsoft Teams).