Virtual Drop-in

We are currently offering virtual Advice Service drop-in sessions on Zoom. These sessions will be held on a one to one basis. You will be allocated around 10-20 minutes with a specialised Adviser for your session. Please see below the times of our drop-in service:

  • Tuesday 5pm-7pm (term time only)
  • Friday 10am-1pm

Upon joining the Zoom link, you will be placed in a waiting room. We will message you on Zoom to inform you of how soon you might be seen.

Join the Zoom meeting
  • Meeting ID: 820 533 7208
  • Passcode: Advice
  • This is the same meeting link and password for all of our drop-ins

Please note, if we have a particularly busy drop-in, you may have to wait in the Zoom waiting room for some time before being seen.

Contact the Advice Service

The Advice Service remains operating on a virtual basis. The core hours for the Advice Service are between 10am and 4pm. Advice may not be available outside of these hours.

If you would like to speak to an Adviser, then you can complete our online form or email us at A member of the Advice Team will get back to you as quickly as possible, and can offer you advice via email, telephone or Teams in the first instance.

In addition, we are currently offering virtual drop-in advice session on a Tuesday between 5-7pm and Friday between 10am-12:30pm. More information can be found on our Virtual Drop-in page.