Your quick reference guide to housing information

This information covers who to contact for University of Reading Halls of Residence (UPP) and lists further options for private accommodation.

I haven’t got a place in University halls, what should I do?

Firstly, confirm with the University Accommodation Team that you are on the waiting list for University halls. You can contact the Accommodation Team by telephone on 0118 378 4203 or by email at accommodationonline@reading.ac.uk. Don’t panic, a place may become available after the term has started. You might want to consider looking in to private halls of residence or privately rented accommodation. For more information about searching for accommodation see our RUSU Advice Service Finding Accommodation page.

I’ve got a place at the University of Reading but I haven’t confirmed any accommodation / I’m waiting to find out if I have a place in Halls.

Please contact the University of Reading Accommodation Team via telephone at 0118 378 4203 or email accommodationonline@reading.ac.uk. You can also access information online here.

I have a health condition/welfare issue that I think needs to be taken in to consideration for my University halls application.

We appreciate that it may be difficult to disclose personal information, but unless the University Accommodation Team are aware of any health or welfare issues, they will not be able to take them into consideration. You may wish to speak to the University Counselling and Wellbeing Service or the University Disability Advisory Service as soon as you are able to, as they may be able to support your application for University halls.

I’m looking for accommodation in Private Halls of residence

There are a number of Halls of Residence within Reading which are operated by private companies (rather than by the University).

Company Name of Halls Location Accreditation Scheme / Redress Scheme
Collegiate Saxon Court Off London Road National Code: Assured Accommodation
CRM Students Queens Court Queens Walk in central Reading, a bus ride away from the main University campus National Code: Assured Accommodation
The Property Redress Scheme
CRM Students Central Studios Greyfriars Street in central Reading, a bus ride away from the main University campus National Code: Assured Accommodation
The Property Redress Scheme
The Bagri Foundation Kings Road Kings Road, approximately half an hour walk from the main University campus  
Unite Students Kendrick Hall and Crown House Both located on London Road, a short walk or bus ride from the main University Campus. National Code: Assured Accommodation
Ziggurat Loddon House Off the Wokingham Road, and quite close to the main University campus National Code: Assured Accommodation

Inclusion on this list should not be taken as a recommendation by RUSU or the Advice Service.

Some things to consider when renting Private Halls of Residence:

  • Students who live in private halls of residence should be given a tenancy agreement which would usually – though not always – be an Assured Shorthold Tenancy Agreement. This means you are unlikely to be able to leave the accommodation early without having to pay the rent for the duration of your agreement.
  • You may not be able to choose the people you will be living and sharing facilities with.
  • Extra costs: factor in any up-front or additional costs. For example: You will pay a deposit when you book your room; rent is usually paid in instalments; you may need a TV Licence if you watch TV in your room.
  • As private halls are located in various places around Reading, you may need to consider travel to and from the campus.

I'm looking for other students to share a house with

There is a find a housemate board in the Advice and Representation Centre (ARC) in the RUSU Building on the Whiteknights Campus, and you can join our Find a Housemate Group on Facebook.

I’m looking for Private Rented Accommodation

Privately rented accommodation is available throughout Reading. This involves renting a property, either on your own or with other students or individuals; directly from a private landlord or through a letting agency.

This list is not an exhaustive list of letting agents in the local area and inclusion on this list should not be taken as a recommendation by RUSU or the Advice Service.

Name Telephone Redress Scheme Accreditation Scheme
Adams Estates 0843 315 1643 The Property Ombudsman The National Approved Letting Scheme (NALS)
Chancellors 0118 950 4111 Ombudsman Services Property Association of Residential Letting Agents (ARLA) Propertymark
Cintra Estates 0118 931 1211 The Property Ombudsman  
Haart 0118 966 8448 The Property Ombudsman Association of Residential Letting Agents (ARLA) Propertymark
Haslams 0118 960 1055 The Property Ombudsman Association of Residential Letting Agents (ARLA) Propertymark
National Association of Estate Agents (NAEA) Propertymark
Martin & Co 0118 931 2179 The Property Ombudsman The National Approved Letting Scheme (NALS)
Martyn Russell 0118 926 6655 The Property Ombudsman  
Nicholas Humphries 0118 907 1536 The Property Ombudsman  
Prospect Estate Agency 0118 955 9711 The Property Ombudsman Association of Residential Letting Agents (ARLA) Propertymark
Guild of Residential Landlords- TBC
Reading Lettings 0118 453 0236 The Property Ombudsman  
Romans 0118 953 8785 The Property Ombudsman Association of Residential Letting Agents (ARLA) Propertymark
SPACE Lettings 0118 966 6660 Property Redress Scheme Residential Landlords Associations
The Flatman Partnership 0118 453 0154 The Property Ombudsman National Association of Estate Agents (NAEA) Propertymark
Walmsley Lettings 0118 947 0511 The Property Ombudsman Association of Residential Letting Agents (ARLA) Propertymark
National Association of Estate Agents (NAEA) Propertymark
Westgate 0118 956 7722 The Property Ombudsman The National Approved Letting Scheme (NALS)

What is a housing contract?

A housing contract is a contract between you and your landlord, which sets out the terms and conditions of your tenancy. It also sets out the rights and responsibilities you have as a tenant and those of your landlord. You may also hear a housing contract being referred to as a tenancy agreement, a licence agreement or an assured shorthold tenancy. Do not sign more than one housing contact or tenancy agreement: they are legally binding documents and it can be difficult to end your tenancy early. You do not want to be in the position where you are liable to pay two lots of rent.

Further information on housing contracts can be found through the RUSU Advice Service.

Before I sign my housing contract, should I have it checked?

Never sign a housing contract (tenancy agreement) without reading it carefully and checking the terms and conditions. The RUSU Advice Service has information to help you understand the terms of your tenancy including a contract checklist and list of unfair terms. The RUSU Advice Service also offers a housing contract checking service. If you would like you contract checked by a RUSU Adviser, please contact the RUSU Advice Service on 0118 378 4100 or email advice@rusu.co.uk to arrange an appointment.

Implications to your Student Finance funding of withdrawing from your course or deferring entry

If you have been unable to secure accommodation you may be thinking about whether to continue at University. Your decision can have a large impact on your student funding. Within the Student Finance system, students are entitled to funding for the duration of their course plus one additional year of study. If you enrol onto the first year of a course be decide that you no longer want to do it (e.g. if you withdraw from your course, or you decide to defer to the following academic year), then you will have used up one year of your entitlement to funding irrespective of whether or not the University charge you tuition fees. This may impact your entitlement to funding for future years of study. There is more information on the Advice Service information sheet about withdrawing and suspending.

Your situation will be complicated if you have studies at higher education before. Therefore, we urge student to seek advice and ensure that they are fully informed before they make decisions regarding enrolment, withdrawing and deferring, especially if they are concerned that they may not be able to remain in Reading if they have no accommodation confirmed.

The student finance system is complicated. If you want to speak to a member of the Advice Service to clarify the situation and how if applies to you, please contact the Advice Service.

I'm not sure if an online advert I have seen is fake or may be a scam

There are fraudsters who post fake properties online. The Advice Service has compiled some tips on how to avoid being caught out by fraud.

Can RUSU recommend a lettings agent?

There is information on local letting agents on the above “I’m looking for private rented accommodation” tab. However, RUSU cannot recommend any particular letting agents, and inclusion on this list should not be taken as recommendation by RUSU.

Can RUSU help me find a house?

The Advice Service is unable to help you find accommodation, and it is not a letting agent: however, the Housing pages provide information and advice in relation to types of accommodation for you to consider.

The Advice Service can provide information and advice to students living within university halls, private halls and private rented accommodation. This advice includes information on: housing law; the rights and responsibilities of tenants and landlord; disputes between tenants or between tenants and landlords / letting agencies; paying rent and household bills; disrepair and getting repair works done; damp, mould and other environmental health issues; paying deposits and the County Court Claims process. Advisers can also check housing contracts, support students in getting their deposits returned, and assist with the eviction process and illegal eviction.


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