Tech Support

Having trouble logging in? Are your society memberships not appearing correctly? Unable to vote in an election when you think you should be able to do so?

If you have any technical problems with the RUSU website, please contact We aim to reply within two working days, though this may be longer during budy periods.

Please provide the following details when contacting us;

  • Your full name.
  • Your eight-digit student number (if you are a student).
  • Your username (if you have a guest account).
  • A clear description of the issue you are encountering, along with any error text the site gives you.
  • A screenshot where appropriate.